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Logistics Lead

Gareth Whitaker

contact@khirivietnam.com

Gareth Whitaker
Vietnamese Customs LawHS Code ClassificationPort Logistics AuditSME Freight Management

Expertise in Asian Logistics

Gareth joined Khiri Vietnam in 2020 after 8 years managing freight operations in the North West of England. He spent 14 months on the ground in Ho Chi Minh City and Hai Phong between 2021 and 2022. This time allowed him to see exactly how Vietnamese ports handle cargo from Europe. He doesn't talk about global strategies. Instead, he focuses on which shipping crates move fastest and which customs officials require specific paperwork formats. He provides straight talk about Asian trade because he knows how much a 3-day delay costs a small firm.

Last year, Gareth audited 14 supply chains for UK-based manufacturers. In one case, he helped a tool maker in Stockport who was losing £2,100 per shipment to 'admin fees' they did not understand. Gareth reviewed their filings and found they were using the wrong HS codes. By reclassifying their goods under the correct Vietnamese import categories, he cut their quarterly logistics spend by 34%. (He actually keeps a physical map of the Hai Phong port on his desk to track berth availability).

He is the person who handles the paperwork for our clients. He focuses heavily on Decree 15/2018 regulations, which cover how food and hardware products enter the Vietnamese market. Gareth does not just give advice; he fills out the actual forms that stop your goods from being seized at the border. He believes in providing no fluff, just routes that actually work for your specific budget. Most of his audits take exactly 12 business days to complete from the first document review.

We work on fixed project fees, and Gareth is a big part of why that works. He will give you a written estimate for a full logistics audit before any work begins. There are no hidden percentages based on the value of your cargo. This keeps our interests aligned with yours. He currently manages 12 active accounts to ensure he can give each one his full attention during the 7-hour time difference between Manchester and Vietnam.

Gareth spends his mornings on calls with port managers in Asia and his afternoons in our Silk Mill Street office. This schedule means he has updates ready for you by 9:00 AM most weekdays. If you are shipping to Asia for the first time, he ensures your goods do not sit in a warehouse for 19 days while people argue over a stamp. He stays focused on the practical details of getting a box from point A to point B without a legal headache.